Algemene voorwaarden

1) Terms of service

Company: Yogho Yogho B.V., trading as BIG-MOCA
Registered address: Van Bleiswijkstraat 188, 2582 LJ Den Haag, Netherlands
Chamber of Commerce (KvK): 83443800
VAT number: NL862876503B01
Phone: +31 6 39 75 48 22
E-mail: info@yoghoyogho.nl

• Scope: These terms apply to your use of this website and any purchase you make through the checkout.
• Orders: An order is accepted when you receive an order confirmation from us and/or when we dispatch the order.
• Pricing: Prices are shown at checkout and may include VAT depending on your location and the checkout settings.
• Availability: Products and inventory are subject to availability. We may cancel and refund an order if an item becomes unavailable.
• Right of withdrawal: Consumers in the EU have a statutory 14-day right of withdrawal. Sealed food products that have been opened are excluded for reasons of health protection and hygiene. See our refund policy.
• Misuse: You agree not to misuse the website (for example, attempt unauthorized access, disrupt the service, or scrape content).
• Liability: To the extent permitted by law, our liability is limited to the amount you paid for the affected order. Nothing in these terms limits your mandatory rights as a consumer.
• Governing law: These terms are governed by the laws of the Netherlands, unless mandatory consumer law in your country of residence provides otherwise.
• Complaints: Please contact us first at info@yoghoyogho.nl. EU consumers may also use the European Commission online dispute resolution platform.

For privacy-related information, see our privacy policy. Our full company details are set out in our legal notice.